Privacy Policy
The Ferris Wheel & Co is a trading name of S C Freeman Amusements.
We respect your privacy and take care to protect the personal information you provide to us.
Information we collect
When you contact us, request a quotation or make a booking, we may collect:
- Your name
- Your telephone number and email address
- Your event date and location
- Details of the rides or services you are interested in
- Messages and other information you provide to us
- Payment and booking records, where applicable
Our website may also collect technical information, such as your IP address and information about how the website is used.
How we use your information
We may use your information to:
- Respond to your enquiry
- Prepare and provide quotations
- Arrange, confirm and manage bookings
- Provide the rides and services you have requested
- Contact you about your enquiry or booking
- Process payments, where applicable
- Keep records required for tax, accounting, insurance or legal purposes
We use your information because it is necessary to respond to enquiries, provide quotations, arrange and fulfil bookings, and meet our legal and business record-keeping obligations.
How long we keep your information
We only keep personal information for as long as it is reasonably required.
Enquiries that do not result in a booking will not be kept longer than necessary. Booking, payment and business records may be retained for up to seven years where required for tax, accounting, insurance or legal purposes.
Who may have access to your information
Your information may be accessed by the owners and authorised staff of S C Freeman Amusements.
It may also be processed by companies that provide services used to operate our business, including our website, booking system, email and payment providers.
These providers are only permitted to use the information as necessary to provide their services.
Sharing your information
We do not sell your personal information or share it with other businesses for their own marketing purposes.
We may share information where reasonably necessary to provide your booking, comply with the law, respond to an insurance claim, prevent fraud or protect the rights and safety of our business or others.
Marketing
We will only send you marketing emails where you have chosen to receive them.
You may unsubscribe or change your marketing preferences at any time by using the unsubscribe option in an email or contacting us directly.
Your rights
You may ask us to:
- Provide a copy of the personal information we hold about you
- Correct information that is inaccurate or incomplete
- Delete your information where we no longer have a lawful reason to keep it
- Restrict or object to how your information is used
- Stop using your information for direct marketing
We may need to keep certain booking, payment, tax or insurance records where we are legally required to do so.
To make a request, please contact us using the details provided on our website.
Cookies
Our website may use cookies to help it function correctly and understand how visitors use it.
Essential cookies may be used where they are necessary for the website to operate. Other cookies will only be used in accordance with the choices available through the website’s cookie settings.
You can also control or delete cookies through your browser settings.
Contact us
Questions about this privacy policy or how we use your personal information can be sent to us using the contact details shown on our website.
You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your information has been handled.
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